RBC Express Login (Business Online Banking, www6)

Complete step-by-step guide for RBC Express login, two-factor authentication, troubleshooting, and mobile access for business banking in Canada

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Updated October 2025

What is RBC Express 6?

📌 Quick Summary

RBC Express is Royal Bank of Canada's enterprise-level online banking platform designed for businesses requiring multi-user access, role-based controls, domestic and international payments, advanced cash management, and comprehensive reporting capabilities.

RBC Express is Royal Bank of Canada's enterprise-level online banking platform for businesses that require multi-user access, role-based controls, domestic and international payments, and advanced cash management. It is designed for organizations that need more than basic online banking, with features for approvals, reporting, file uploads and mobile access.

RBC Express vs Other Business Banking Solutions

Feature RBC Express RBC Online Banking (Personal/Small Business) Basic Business Banking
Multi-User Access Yes Limited No
Role-Based Permissions Advanced Basic No
International Payments (SWIFT) Yes Limited No
ACH/EFT Processing Bulk uploads Individual Manual
Approval Workflows Customizable No No
Two-Factor Authentication (RSA) Hardware tokens SMS/App Basic
API/File Integration Yes (Host-to-Host) No No
Mobile App Approvals & View Full Features Limited
Best For Mid to Large Enterprises Small Businesses & Individuals Very Small Businesses

How to Log In to RBC Express (Step by Step)

  1. Go to the official sign in page: https://www6.rbc.com/webapp/ukv0/signin/logon.xhtml
  2. Enter your Sign In ID in lowercase (RBC requires Sign In ID in all lowercase).
  3. Enter your password (case sensitive).
  4. If your business enabled two-factor authentication at sign in, enter the RSA SecurID token code when prompted.
  5. Click Sign In to access your RBC Express dashboard.

📺 Video Tutorial: RBC Express Login Guide

Watch this comprehensive video guide to learn how to sign in to RBC Express, navigate the dashboard, and use key features.

RBC Express: Log Out and Session Time-Out

To sign out, click the Sign Out link in the header after completing your tasks. For security, RBC Express sessions expire after inactivity; work in progress is not saved when the session expires. Some connected services have their own time-outs.

⚠️ Important: Work in progress is not saved after session expiry. Avoid long periods of inactivity and save or submit steps promptly.

RBC Express: Two-Factor Authentication (2FA) with RSA SecurID

RBC Express may require two-factor authentication using an RSA SecurID token for sign in and/or approvals. Each token is assigned to a specific user and cannot be shared. If your business has not enabled 2FA at sign in, do not enter a token code during login. Tokens are typically mandatory for approving wires, SWIFT payments, ACH payments and deposits, and for file uploads.

🔐 Security Note: Each token is assigned to one user and cannot be shared. Contact RBC immediately if your token is lost or broken.

RBC Express: Browser and System Requirements

Use a modern, supported browser with TLS 1.2 or higher. Ensure JavaScript is enabled and pop-up blockers are configured to allow necessary windows. If you encounter issues, try updating your browser or switching to a supported alternative.

RBC Express 6: Key Features and Benefits

RBC Express Mobile App (iOS and Android)

Download on the App Store or Google Play. With RBC Express Mobile, you can view business account balances and transactions, approve or release fully-approved transactions, transfer funds between accounts, and find an RBC branch or ATM.

📱 Mobile Features:
  • View business account balances and transactions
  • Approve or release fully-approved transactions
  • Transfer funds between accounts
  • Find an RBC branch or ATM

RBC Express: Enrollment (Getting Access)

Contact an RBC Business Specialist to enroll. Your organization appoints one or more administrators to create users, assign permissions, establish approval rules and manage tokens. Fees may apply for certain services.

RBC Express: Security and Best Practices

RBC Express: Troubleshooting Login Issues

If you're experiencing login problems, follow this checklist:

  1. Verify Sign In ID (lowercase) and password (case sensitive)
  2. Ensure your browser supports TLS 1.2+ and JavaScript is enabled
  3. If using an RSA token, confirm the code is current and the token is assigned to you
  4. Clear cache and cookies and retry
  5. Try another supported browser or check for planned maintenance
  6. For network restrictions, ensure your firewall allows access to https://www6.rbc.com

RBC Express: Forgot Password or Username

On the sign in page, select the appropriate recovery link (Reset Password or Recover Username) and complete the verification steps. If you cannot recover access, contact your administrator or the RBC Express Client Support Centre.

FAQ – Frequently Asked Questions

Q: Is the RBC Express Mobile app free?
Quick Answer

Yes, the app is free to download. Service fees may apply based on your account type.

The app is free to download. Depending on your account and services, additional fees may apply.

Q: Why does my Sign In ID not work?
Quick Answer

Your Sign In ID must be entered in lowercase only. Verify you're using the RBC Express ID, not your personal banking ID.

Ensure it is entered in lowercase only. Check that you are using the correct username for RBC Express (not personal online banking).

Q: When is a token required?
Quick Answer

Tokens are required for wire transfers, SWIFT payments, ACH transactions, and may be required at sign in based on your company's security settings.

Tokens are required for certain approvals such as wires, SWIFT, ACH and may be required at sign in depending on your organization's settings.

Q: My session expired while I was working. Can I recover my work?
Quick Answer

No. Work is not saved after session expiry. Save your work frequently to avoid losing progress.

Work in progress is not saved after session expiry. Avoid long periods of inactivity and save or submit steps promptly.

Q: Can multiple users share one token?
Quick Answer

No. Each RSA SecurID token is assigned to one user and cannot be shared for security reasons.

No. Each token is assigned to one user and cannot be shared.

Q: Does RBC Express support international currencies?
Quick Answer

Yes. RBC Express supports multi-currency reporting and international payments depending on your account setup.

Yes. RBC Express supports multi-currency reporting and payments depending on your setup.

Contact and Support

Canada & USA

1-800-769-2535

RBC Express Client Support Centre

International

+1-416-974-3334

RBC Express Support

Security Concerns

phishing@rbc.com

Report phishing & fraud

Note: Support hours may vary; check the official RBC Express help pages for the latest information.

Verified Information

Last Updated: October 14, 2025

Content Review: Information verified against official RBC Express documentation (www6, 2025)

Purpose: This guide provides accurate, up-to-date information about RBC Express login procedures, features, and troubleshooting based on official RBC resources.

🔗 Official RBC Express Resources

All information on this page is based on official Royal Bank of Canada documentation. For the most current information, always refer to official RBC sources:

Visit Official RBC Express Page Go to Official Sign In Page Official Help Center